Chargebacks911

For many companies, chargebacks are a painful cost of doing business with a direct negative impact on profit.

Chargebacks911 was developed out of absolute necessity after many years as a merchant struggling to find a solution to chargeback issues. We needed a fast and reliable solution that not only helped re-coupe the loss of funds as a result of increasing chargebacks, but also helped us curb future chargebacks so it didn't effect our processing abilities.

After using virtually every avenue available, we reached the conclusion that there was simply not a service available with the merchant's perspective in mind and, as a result, we ended up creating our own. We eventually devised a system that easily allowed us to manage our responses with consistency, as well as help prevent chargebacks that were quickly approaching the dispute phase. In 2011, we decided to release our system as Chargebacks911 and offer it to select merchants.